Shipping Policy
At Pride of Himalaya (PoH), we are committed to providing prompt and reliable shipping services to ensure your orders reach you in a timely manner. Our shipping policy outlines the details regarding order processing, shipping methods, delivery times, and related terms.
Order Processing:
- All orders are processed within [number of business days] business days of receiving payment and order confirmation.
- Orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods:
- We offer standard shipping for domestic and international orders.
- Expedited shipping options may be available at an additional cost, subject to availability and destination.
Shipping Rates:
- Shipping rates are calculated based on the weight of the package, destination, and selected shipping method.
- Shipping costs will be displayed at checkout before order confirmation.
Delivery Times:
- Delivery times vary depending on the shipping method and destination.
- Estimated delivery times will be provided at checkout based on your shipping address.
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your shipment using the provided tracking number on our website or through the designated courier service's website.
Shipping Restrictions:
- We currently ship to [list of countries or regions].
- Some items may be subject to shipping restrictions based on local regulations or carrier policies.
- We do not ship to P.O. boxes or APO/FPO addresses.
Customs and Duties:
- International orders may be subject to customs duties, taxes, or import fees levied by the destination country.
- Customers are responsible for any additional charges incurred for customs clearance.
- Customs policies vary by country, and we recommend contacting your local customs office for more information.
Delivery Issues:
- In the event of delivery delays or issues, please contact our customer service team for assistance.
- We will work with the designated courier to resolve any delivery-related issues and ensure timely delivery of your order.
Shipping Insurance:
- Optional shipping insurance may be available for an additional fee to provide coverage against loss or damage during transit.
- Customers interested in purchasing shipping insurance should contact our customer service team for more information.
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team for assistance.
Pride of Himalaya reserves the right to amend this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.