Privicy Policy

Pride of Himalaya (PoH) is a brand owned and operated by Himalayan Goods and Beverages Private Limited. PoH values your privacy and is pleased to welcome you to our website. Our privacy policy is designed to transparently outline the information collected and how it is utilized, ensuring your confidence in using our site and demonstrating our dedication to safeguarding your privacy.

This Privacy Policy applies to www.prideofhimalaya.com and all its pages, excluding any third-party links accessible through the site. Any modifications to the Privacy Policy will be posted here, and we encourage regular visits to stay informed of updates. All changes become effective immediately upon posting. By utilizing this site, you agree to the terms outlined in this privacy policy. If you do not agree with any of these terms, please refrain from using this site.

Information Collection:

During your interaction with our website, certain information is collected and utilized, including:

 

  • Anonymous Traffic Data: Automatically collected anonymous traffic data, such as IP addresses, types of computers, web browsers, visit duration, and click-through rates, helps us customize and improve the website experience. This data remains anonymous and does not identify individual users.
  • Personal Data: Personal data is collected when voluntarily provided by users, particularly when using services like placing orders. This may include names, email addresses, shipping addresses, and phone numbers. We do not collect financial data such as credit card numbers, as these are handled directly by our secure third-party payment provider.
  • Cookies: Cookies, small pieces of information exchanged between your computer and the website, aid in customizing and enhancing site functionality. These may be session cookies, expiring upon browser closure, or persistent cookies, expiring upon deletion through browser cleanup. Cookies do not collect personal information.
  • Interaction Data: This encompasses any user-generated content such as reviews, feedback, queries, or complaints. Such information is stored on our servers to facilitate communication with users and, in some cases, may be publicly displayed (e.g., reviews and testimonials). No sensitive information is shared publicly.

Information Usage:

The information collected is used for specific purposes, including:

  • Site Customization: Anonymous traffic data and cookies are utilized to tailor and optimize our website. Personal data and interaction data assist in effective communication with users, such as responding to queries or complaints, sharing reviews or testimonials, or sending newsletters. We do not sell this data to third parties for marketing purposes.
  • Financial Data: We do not collect financial data; it is processed by a secure third-party payment provider to complete transactions.
  • Shipping Data: Your shipping information may be shared with our shipping partners to ensure timely delivery of orders.
  • Legal Compliance: User data may be shared with law enforcement agencies or other companies to assist in fraud prevention and investigation, as required by law or to protect our assets and enforce our terms of use.

Information Security:

We prioritize the security of personal information and employ measures to keep it secure. Access to this information is restricted, and employees with access are bound by confidentiality agreements.

For concerns or queries regarding privacy or site security, please contact us using the "Contact Us" section on the website.

Financial Transactions and Details:

Financial transactions are processed securely through a trusted third-party specializing in such transactions. We ensure the highest levels of security and confidentiality for your financial transactions while offering multiple payment options. SSL encryption technology is employed on our website to secure transmitted information.

If you prefer not to share financial details online, you may utilize Cash on Delivery (CoD) where available or place orders via phone.

User Password Security and Account Information:

Upon account creation, users are required to create a password for account security. We recommend creating strong passwords comprising a combination of uppercase and lowercase letters, numbers, and special characters. Users are responsible for maintaining the confidentiality of their passwords, and all account activity is the user's responsibility.

In the event of suspected password or account breaches, users are encouraged to contact us immediately via the website's "Contact Us" section.

By using this website, you acknowledge that PoH is not liable for activities conducted through user accounts, interception of internet-transmitted information, or disclosure of account passwords.